A group of women modeling bras and underwear

Website Copy Case Study: Esra Collective

Case Studies

Copywriting Services 

  • Brand voice development 
  • Website copywriting 
  • E-commerce email copywriting 

 

The Brief

I don’t always write copy for product-based businesses, but when it’s for a client who values sustainability as much as I do, it’s always a “heck yes.”  

That’s exactly how I felt when Andie, the founder and designer behind Esra Collective, reached out. She had the vision, production process, and size-inclusive line of women’s essentials lined up and ready to go. The next step was to craft an intentional brand story and website copy to connect with her audience. 

We worked together to develop Esra’s brand voice, along with e-commerce web copy and emails. The goal? Build a messaging framework around the values of:

  1. Inclusivity 
  2. Sustainability 
  3. Community 


Andie’s kindness and dedication to ethical business are evident in everything she does. From size-inclusive designs to ethical production, the intention and ethos of the brand were a must highlight throughout the project. 

A laptop with an image of a woman modeling a bralette


The Creative Process 

We started with the brand messaging. Taking care to educate customers on the value of sustainable production (without coming off as preachy), we landed on the brand keywords: 

  • Empowering 
  • Inspirational 
  • Nurturing 


To round out the Esra brand messaging guidelines, we came up with the mission statement, “Getting dressed should be the simplest part of your morning routine, starting with the essentials.” Because despite the intricacies and demands of modern life, Esra is a place where women can enjoy the simplicity of comfort – and the confidence that stems from it. 

Two examples of website copywriting

Brand messaging sets the stage for every website page, product description, and email. The next step was website copywriting. We wanted the messaging to feel soft and organic – just like the physical products and visual brand, which includes unretouched photos and hand-drawn illustrations. Take a look through some of my favorite pieces of web copy: 

A collage of 3 images, including a photo of a woman sitting on a kitchen counter and two website copywriting screenshots from esracollective.com

A photo of a woman modeling underwear alongside a website copywriting screenshot from esracollective.com

Two product images of women modeling underwear with corresponding ecommerce copywriting

A row of illustrated icons and website copywriting examples


Website Copywriting Results 

Since working together, Esra has been named among the best women’s underwear on Well+Good and achieved an impressive on-page SEO score of 74 (out of 100). 

The Esra brand has also expanded to include natural-dyed home goods. Follow Esra Collective on Instagram as Andie takes us behind the scenes of the natural dyeing process. Her feed feels like frolicking through a field of California wildflowers! 

In Andie’s words:

“Erika has a gift for brand building through words. Launching a new business is stressful, but her creativity, thoughtfulness, and organization kept everything on track. Erika was the reason I didn’t sit stuck with a million ideas about my copy floating around in my head. She helped channel all my ideas into tangible actions and brought the vision and story for my company to life. I couldn’t have pulled off such a successful launch without her help and guidance. I’m so happy with the copy she delivered. Thank you, Erika!!”

Ready to write your success story? View my website copywriting services →

Erika Fitzgerald is a website copywriter specializing in UX, SEO, and conversion optimization for service businesses. She lives by the idea that websites work best not by adding more, but by removing everything that gets in the way of the user journey. Ready to upgrade your website? Explore copywriting services for websites.

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